Privacy Policy

This Privacy Policy outlines how Coastal Letting Group (“we”, “us”, “our”) collects, uses, discloses, and protects personal information collected from individuals in Australia in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth) (the Act).

Collection of Personal Information

We may collect various types of personal information from individuals in Australia, including but not limited to names, contact information, email addresses, and any other information necessary to provide our services.

“Personal information” has the meaning given to it in the Act.

We may also collect, and process non-personal information provided to us by your browser when you visit our websites or use our applications, for example, the website you came from, your location information, IP address, web browser and/or device type and the time and date of access.

Purposes of Collection

We collect personal information for the primary purpose of providing our services, including:

• Responding to enquiries and requests.
• Processing orders and payments.
• Providing updates, newsletters, and promotional materials.
• Improving our products and services.
• Complying with legal obligations.

Use and Disclosure

We will only use and disclose personal information for the purposes for which it was collected, or as otherwise permitted by law.

We may disclose personal information to third-party service providers who assist us in providing our services, subject to confidentiality obligations.

Storage and Security of Information

We take reasonable steps to protect the security of your personal information and prevent unauthorised access, use, theft or disclosure. Personal information is stored securely and may be stored electronically or in physical form.

Access and Correction

Individuals have the right to access and request correction of their personal information held by us. Requests for access or correction should be directed to our Privacy Officer using the contact details provided below.

Links to Other Websites

We may provide links to other websites operated by third parties.  We make no representations or warranties in relation to the privacy practices of any third party website and we are not responsible for the privacy policies or the content of any third party website.  If you visit these websites, they will be governed by their own terms of use (including privacy policies).

Updates to Our Policy

We review our policy from time to time to take account of new laws and technology, changes to our operations and practices and the changing business environment.

Complaints

Individuals who believe their privacy rights have been breached may lodge a complaint with us using the contact details provided below. We will respond to complaints promptly and investigate any alleged breaches of privacy.

Contact Us

If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact our Privacy Officer:

Christopher De Closey

chris@coastallettinggroup.com.au

0401 826 687